Invoicing, Customer History, Estimates, Inventory, EASIER & MORE PROFESSIONAL!
To get help, call 1-541-582-4744. Sales 1-800-457-7818
Repair Shop Software
Communicate with us via:
Do you have questions about our software
Phone - Email - Remote Login.
That being said, we recommend you call us on the phone. After all, when you need help, you usually need it right now! The work order software is just as important as your phone, it is very difficult to run your repair business,without it. Quite frankly, if you can't call the software company on the phone and ask them a question, you really don't have support!
We can use Remote Login Software to access your computer:
Remote login gives us access to your computer when you give us a code, which changes every time. That means it's secure for you. You can see everything we're doing, and normally we're on the phone with you at the same time. High speed internet is required. This is the fast way to get help for your work order software.
Yearly Support:
We do not force you to buy support, (Our program will not coincidently crash if your support is expired!) Please note we do not support old versions of our software. So if you elected not to renew your support and upgrade package you would have to pay to renew your upgrade and support package to get help.
All programs come with one year of support. And when we say a year, we mean a year... not 6 hours in a year!
Available types of support:
Most support is done on the phone.We do have email support of course, but it is only checked on the weekdays during business hours. A lot of support is done with software that allows us to log in to your computer once you give us a code. This is the fastest method of resolving any issues.
How can we give you this much support and stay in business???
It's simple really. We don't have a separate support staff to pay. And we don't need a support staff because we have minimal support issues. And that is because our software runs, and runs, and runs well. If someone finds an actual ' Bug ' in the program, we don't put it on a list, we fix it right away.
What about Updates? Do they come with the support?
When your repair business needs help, you need it now! Being able to call and get help is very important. Don't let your repair shop do without help. Remember software and support for that software are a business expense.
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1-800-457-7818